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Posted 3 May 2010

The launch of HOUSING PATHWAYS
marks the start of a new era

Housing Pathways represents a momentous shift in the way people will apply for social housing, with one common application form and one housing register.

The people who will be benefiting from Housing Pathways are social housing clients. The change is all about making applying for housing assistance simpler and fairer for you.

Where previously, you would place a 10-page application with Housing NSW and then go to two or three Community Housing providers and place all your details into two or three more application forms - this has now become a lot easier from today.

Not only is applying now easier, but making changes to details or requesting a transfer will be much simpler. You can update your details just the once by contacting either Housing NSW or your local Community Housing provider. No longer do you have to remember all the organisations you have placed your details with.

AND fairer - Housing Pathways ensures that the criteria for assessing eligibility for social housing applies once across the board. You will be able to receive information about your progress in the register from any of the participating organisations. This will lead to us being able to deliver a more efficient and streamlined service to you.

Further information can be found on the website: www.housingpathways.nsw.gov.au

Pacific Link will be continually updating our website to keep you informed of the latest developments.


Posted 21 April 2010

Office Changes

Effective from Wednesday 14th April 2010 Pacific Link will no longer close on Wednesdays. Hours of operation will be 9:00am – 5:00pm Monday to Friday.

Please note from 1st May 2010 Pacific Link will cease to operate their Outreach Services. This means that staff will no longer be available at the Green Hills, Cessnock and Toronto Information & Neighbourhood Centres. This decision is due to the implementation of the NSW Housing Pathways (previously Common Access Strategy), which commences on April 27th.



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