History

Pacific Link Housing has proudly served the Central Coast, Lake Macquarie and Hunter regions of NSW for 40 years. Formed in 1996 through a merger of two housing associations (Mid Hunter Housing in Maitland and Gosford Woy Woy Rental Housing Association) with a combined history since 1984, we have embedded ourselves as a respected and award-winning leader in the housing sector.

The company’s founder, former CEO Sheila Astolfi, who sadly passed in 2010, worked tirelessly for over 20 years to grow the organisation and our Education Support Program was created in her honour. 

Pacific Link Housing was a founding member of the NSW Federation of Housing Associations and was registered as a public benevolent institution in July 1996. A skill-based board and experienced management team has resulted in Pacific Link Housing being recognised through awards for innovation, housing projects, tenant programs and individual management excellence. These individuals are proud custodians of the wonderful organisation, working together to create thriving and inclusive communities that benefit everyone.

Pacific Link Housing was registered under the National Regulatory System Community Housing (NRSCH) as a Tier One provider in 2014. In March 2019, a separate and wholly-owned business was launched, offering property management services to private landlords. Key2 Realty operates as a social enterprise, returning profits to Pacific Link Housing’s programs that provide tenants with opportunities for self-improvement and skill development.

FOOTPRINT

Pacific Link Housing manages close to 1,200 properties spanning six local government areas. Our main office in the Gosford CBD and a by-appointment office in Belmont enable us to serve our communities efficiently. We primarily manage properties owned by the NSW Land and Housing Corporation, homes leased from private landlords and dwellings we have developed and constructed.

  • Central Coast
  • Lake Macquarie
  • Newcastle
  • Port Stephens
  • Maitland
  • Cessnock

AWARDS

2024

PowerHousing Australia

– Highly Commended for Team Leadership and Culture – Healthy Workplace Team

Central Coast Business NSW Awards

– Winner for Employer of Choice (21+ Employees)

– Winner for Outstanding New Business – Renew Projects

 – Winner for Excellence in Micro Business – Key2 Realty

UDIA (Urban Development Institute of Australia) NSW Awards for Excellence

– Finalist for an Affordable Housing Development – Fernleigh, Belmont 

2023

PowerHousing Australia

– Winner for Team Leadership and Culture – Executive Team

– Highly Commended for Outstanding Achievement – Mark Glew, Executive Manager, Property Development

Master Builders Association – (Newcastle, Hunter & Central Coast)

– Winner for Apartment Development under $10m – Fernleigh, Belmont

Central Coast Business NSW Awards

– Winner for Outstanding Community Organisation

Property Council Australia Innovation & Excellence Awards

– Finalist for the best Affordable Housing Development – Adira Apartments, Woy Woy

Australasian Housing Institute Awards – NSW/ACT Jurisdiction

– Winner ‘Leading Housing Development’ – Adira Apartments, Woy Woy

2022

Property Council Australia Innovation & Excellence Awards

– Finalist for the best Affordable Housing Development – Canton Beach Studio Apartments

UDIA (Urban Development Institute of Australia) NSW Awards for Excellence

– Finalist for an Affordable Housing Development – Adira Apartments, Woy Woy

PowerHousing Australia

– Highly Commended for Government Program Collaboration for ‘Allawah House’

Central Coast Business NSW Awards

– Winner for Outstanding Community Organisation

– Finalist for Employer of Choice

– Finalist for Excellence in Micro Business (Key2 Realty)

– Finalist for Outstanding Business Leader – Ian Lynch, CEO

Gosford Erina Business Chamber Awards

– Finalist for Outstanding Community Organisation

– Finalist for Excellence in Innovation (Key2 Realty)

– Winner for Outstanding Business Leader – Ian Lynch, CEO

Gosford City Rotary Club Vocational Service Awards

– Winner Daphne Wayland, Manager, Governance & Compliance and Company Secretary

2021

Property Council Australia Innovation & Excellence Awards

– Winner for the best Affordable Housing Development – Pacific Gateway, Glendale

Master Builders Association NSW Excellence in Building Awards

– Winner for the best Affordable Housing Development – Canton Beach Studio Apartments

Australasian Housing Institute Awards – NSW Jurisdiction

– Winner ‘Response to COVID-19’ – Pacific Link Housing’s COVID Care Project

– Winner ‘Executive Excellence’ – Ian Lynch, CEO

PowerHousing Australia

– Runner Up ‘Outstanding Achievement Award’ – Nicole Harvey, Together Home Project Program Manager

Master Builders Association Newcastle Excellence in Building Awards

– Finalist for the best Medium Density Project – Canton Beach Studio Apartments

2020

UDIA (Urban Development Institute of Australia) NSW Awards for Excellence

– Winner for an Affordable Housing Development in partnership with Evolve Housing – Kings Landing, Roselands

– Finalist for an Affordable Housing Development – Pacific Gateway, Glendale

PowerHousing Australia

– Winner of the Team Award for ‘Uniting Central Coast Partnership’

HIA (Housing Industry Association) Hunter Housing and Kitchen & Bathroom Awards

– Winner for an Affordable Development – Pacific Gateway, Glendale

2019

Australasian Housing Institute Awards – NSW Jurisdiction

– Winner ‘Leading Innovation’ – Gosford Tiny Homes Pilot

PowerHousing Australia

– Highly Commended for Excellence in Tenant Engagement and Social Inclusion

2017

 UDIA (Urban Development Institute of Australia) NSW Awards for Excellence

– Finalist for an Affordable Housing Development – Talia on Chambers, Woy Woy

2016

PowerHousing Australia

– Winner for Excellence in Tenant Engagement and Social Inclusion

NSW Federation of Housing Associations

– Winner for Excellence in Customer Service

– Winner of Housing Provider of The Year

Central Coast Business Excellence Awards

– Winner for Excellence in Innovation 

Gosford/Erina & Coastal Chamber of Commerce

– Winner of Employer of Choice

– Winner for Excellence in Innovation

– Winner for Business Leader – Keith Gavin, CEO

– Winner of Business of the Year