Pacific Link Housing works to provide and further develop appropriate housing solutions for those in the community who are in the greatest need. The company operates within a culture of social justice, fairness and transparency and remains accountable to all stakeholders.
Pacific Link Housing is committed to the use of independent regional research to develop sector-leading policies and award-winning tenant support programs. We work with government to develop housing solutions that are innovative, focused and financially responsible. We also develop and directly invest in government-initiated projects and new housing solutions in our region. We offer tenants a range of award winning support programs to help those who are able regain their independence and return to private housing.
Pacific Link is registered as a Tier 1 Community Housing Providers, Tier 1 providers face the highest level of performance requirements and regulatory engagement.
The registration tier is determined by a community housing provider’s level of assessed risk, by reference to the scale and scope of the provider’s community housing activities. The tier of registration in turn determines the performance requirements and intensity of regulatory engagement. Risk is not static and may change over time; this in turn may lead to a change in registration tier.
Tier 1 providers are involved in activities that mean they manage a higher level of risk based on:
- operating at large scale, meaning any serious non-compliance has the potential to impact on a large numbers of tenants and assets
- ongoing development activities at scale, meaning any serious non-compliance has the potential to affect the viability of the provider.
Pacific Link is also a registered charity with the Australian Charities and Not-for-profits Commission