Pacific Link Housing, a Tier One registered community housing provider, has proudly served the Central Coast, Lake Macquarie and Hunter regions of NSW for 40 years. Formed in 1996 through a merger of two housing associations with a combined history since 1984, we have embedded ourselves as a respected and award-winning leader in the housing sector.
Pacific Link Housing manages close to 1,200 properties spanning six local government areas. Our main office in the Gosford CBD and a by-appointment office in Belmont enable us to serve our communities efficiently. We primarily manage properties owned by the NSW Land and Housing Corporation, homes leased from private landlords and dwellings we have developed and constructed.
VISION, MISSION AND VALUES
Thriving and inclusive communities that benefit everyone.
To provide safe, secure and affordable homes for those in need.
- Respectful – We work respectfully together, prioritise safety and support each other.
- Responsible – We continually learn and adapt to create social impact whilst maintaining financial sustainability.
- Resolute – We are determined to achieve, know our strengths, yet remain humble.
Pacific Link is registered as a Tier One Community Housing Provider.
Tier One providers face the highest level of performance requirements and regulatory engagement. The tier is determined by a community housing provider’s level of assessed risk, by reference to the scale and scope of the provider’s community housing activities. The tier of registration in turn determines the performance requirements and intensity of regulatory engagement. Risk is not static and may change over time; this in turn may lead to a change in registration tier.
Tier One providers are involved in activities that mean they manage a higher level of risk based on:
- operating at large scale, meaning any serious non-compliance has the potential to impact on a large numbers of tenants and assets
- ongoing development activities at scale, meaning any serious non-compliance has the potential to affect the viability of the provider.
Pacific Link is also a registered charity with the Australian Charities and Not-for-profits Commission.