Pacific Link Housing believes that complaints, appeals and feedback help to improve the way we deliver our services.

Appeals are made when you are not satisfied with a decision we have made about your tenancy because you believe it is wrong or unfair. An appeal may be about decisions related to property modifications, transfers, tenant charges, lease terms or approval of additional occupants.

• Feel free to contact us on 4324 7617 if you need assistance making a complaint.
• More information on Pacific Link Housing’s Complaints, Appeals and Feedback processes 
• Pacific Link Housing’s Complaints & Appeals Policy