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Tenant Portal

Tenant Portal

The all-in-one self service tenant portal.

MyHome is a new tenant portal which allows you, our tenants, to connect with us in a simple to use all-in-one platform.

Easy to use, MyHome allows you to access your personal information such as rent statements, tenancy forms and documents. You can even make rent payments, log a repair or maintenance request, and so much more...

MyHome can be accessed from any smartphone, tablet or desktop computer anywhere, anytime - 24 hours a day - 7 days a week.

 
To access the MyHome tenant portal click here

Of course, if you have any problems you can call the Pacific Link Housing team on 02 4324 7617 and one of our representatives will be able to help.

 

TO GET STARTED

Watch the intro video on downloading the app

You will receive a SMS from the Pacific Link Housing team with your unique login details. You will need your unique username and password to access the tenant portal.

 
Watch the video entering your username and password

VIDEO RESOURCES

Below are video resources to help you to use the MyHome tenant portal. Of course, if you have any problems you can call the Pacific Link Housing team on 02 4324 7617 and one of our representatives will be able to help.

 

NAVIGATING THE MAIN MENU OPTIONS
Click here to watch the video Navigating the main menu
 

UPDATING YOUR PERSONAL DETAILS
Click here to watch the video How to update your personal details
 

VIEWING YOUR RENTS AND PAYMENTS
Click here to watch the video Viewing your rents and payments
 

HOW TO MAKE A PAYMENT
Click here to watch the video How to make a payment
 

HOW TO LOG A REPAIR OR MAINTENANCE REQUEST
Click here to watch the video How log a repair or maintenance request
 

MESSAGE, DOCUMENTS, RESOURCES AND CONTACTS
Click here to watch the video Staying connected with Pacific Link
 

Of course, if you have any problems you can call the Pacific Link Housing team on 02 4324 7617 and one of our representatives will be able to help.